Returns & Exchanges

Under what conditions should I return my order?

-The product must be returned in its original box or packaging, the box or packaging must not be broken or painted. All products must be returned with their original labels, otherwise the money will not be refunded. Panties cannot be returned due to company hygiene.


If I don't like the order when I try it on, can I return or change it?

-All our products can be returned, exchanged for another size, another model or make a coupon and spend it whenever you want. The first change or return is completely free, from the second change €10 will be charged for transport. If you want more detailed information you can consult our shipping policy

If I receive a defective or incorrect order, what should I do?

Contact us as soon as possible so that our team can resolve the error immediately. By calling 934536467 or by sending us an email to


Can I cancel my order?

-Of course, you should contact us as soon as possible. If the product has already been shipped, you will have to wait for it to arrive and then return it. In this case, only the cost of transport would be charged for a value of €8